Support

OurWay is operated by Engage Campus Technologies LLC.

Getting help

No support address is configured for this deployment.

Set NEXT_PUBLIC_SUPPORT_EMAIL in the deployment environment. Both the App Store and Google Play require a working support contact on the listing, so this must be configured before submission. It is an owner decision — see docs/native-release-decisions.md.

Reporting something unsafe

If a message breaks the Community Guidelines, report it from inside the app: open the message's actions menu — press and hold it on a phone — and choose Report. Reports go privately to platform administrators.

To stop someone contacting you, open their profile and block them. You can review who you have blocked from Connections.

If someone is in immediate danger, contact local emergency services or your campus safety office. OurWay is not an emergency service.

Deleting your account

You can delete your account in the app from Settings → Account. If you cannot sign in, use the account deletion request page.

Documents